Last updated: September 2, 2026
Harvest Moon Deli & Market (“we”, “us”) runs the deli and market at 5758 N Old US Hwy 31, Rochester, IN 46975, this website, and
our iPhone and Android ordering apps. This policy explains what we collect when you order from us,
why we collect it, and what you can do about it.
What we collect
When you place an order
- Your name — so we can call it out when your order is ready, and so it prints on the kitchen ticket.
- Your email address — so we can send your order confirmation and let you know it is ready.
- Your phone number, if you give us one — so we can reach you if there is a question about your order.
- What you ordered and your pickup time — this is the order itself.
- Payment details — handled entirely by Stripe. Card numbers are sent straight to Stripe and never reach our website or our staff. We see only the last four digits and whether the payment succeeded.
If you create an account
- A username and password. Passwords are stored hashed; nobody at Harvest Moon Deli & Market can read yours.
- Your saved sandwiches — the choices you saved, so you can reorder in one tap.
- Your order history, so you can order the same thing again.
You do not need an account to order. Guest checkout works exactly the same.
Automatically
- Basic technical information — IP address, browser or app version, and pages viewed — used to keep the site working and secure, and to understand which parts of the menu people use.
- Cookies on the website, to keep your cart and your login working. Our apps use the equivalent local storage on your device.
Who we share it with
We do not sell your information, and we do not share it for advertising. We share only what is needed to get your sandwich made and paid for:
- Good’s Technology Services (StoreLIVE) — our point-of-sale and kitchen system. Your order, your name and your pickup time are sent so the ticket prints in the kitchen.
- Stripe — processes card payments. See Stripe’s own privacy policy for how they handle card data.
- Our email provider — sends your order confirmation.
- JWM Creative — builds and maintains this website and our apps, and can access the site in the course of supporting it.
We will also disclose information if the law requires it.
How long we keep it
We keep order records for as long as we need them for our accounts, our tax filings and any card dispute — normally seven years. If you delete your account we remove your name and contact details from those records and keep only the anonymised sale.
Your choices
- See your information. Your account page shows your orders, addresses and saved sandwiches.
- Get a copy. Ask us and we will send you a machine-readable export of what we hold about you.
- Correct it. Update your details on your account page at any time.
- Delete your account. Go to My account → Delete account on the website, or Account → Delete account in the app. This removes your sign-in, your saved sandwiches and your saved addresses, and unlinks and anonymises your past orders. It happens immediately and cannot be undone. You do not have to call or email us to do it.
- Stop hearing from us. Order confirmations are part of the order and we have to send those. Anything else has an unsubscribe link.
Children
Our website and apps are meant for adults ordering food. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Security
The site and apps are served over HTTPS, payment card data goes directly to Stripe, and access to customer information is limited to staff who need it. No system is perfect, but we take this seriously.
Changes
If we change this policy we will update the date at the top of this page.
Contact us
Harvest Moon Deli & Market
5758 N Old US Hwy 31, Rochester, IN 46975
(574) 223-5043
